Payment Policy
1. Accepted Payment Methods
We accept secure online payments through Visa, Mastercard, American Express, Discover, Klarna, Apple Pay, Google Pay, and PayPal. Available payment options may vary depending on your location, device, browser, order amount, and the payment provider’s approval rules at checkout.
2. Transaction Currency
All prices, shipping fees, taxes, discounts, refunds, and order totals on izlento.com are processed in United States Dollars (USD). If your card or payment account uses another currency, your bank or payment provider may apply currency conversion rates, exchange fees, or international transaction fees.
3. Payment Security
We use trusted third-party payment processors, including Stripe, PayPal, and supported digital wallet providers, to process payments securely. We do not store your full card number, CVV, or complete payment credentials on our website servers. Payment information is protected through encrypted checkout transmission, tokenization, fraud screening, payment verification, and provider-side security controls.
4. Payment Authorization and Failed Payments
Your order will only be confirmed after payment is successfully authorized. A payment may fail or be declined due to incorrect billing information, insufficient funds, card restrictions, bank security review, payment provider limits, suspected fraud, or temporary network issues. If payment fails, please try another accepted payment method or contact your bank or payment provider for assistance.
5. Payment Disputes and Verification
If a payment dispute, chargeback, fraud review, or payment inquiry occurs, we may provide relevant order records to Stripe, PayPal, card issuers, banks, or payment review partners. These records may include order details, billing and shipping information, customer communication, tracking information, delivery confirmation, refund records, and related policy pages such as our Shipping Policy, Refund & Returns Policy, and Privacy Policy.
6. Refunds to Original Payment Method
Approved refunds will be returned to the original payment method used for the order within 7 business days after the refund is approved. Your bank, card issuer, Stripe, PayPal, Klarna, Apple Pay, Google Pay, or other payment provider may take additional time to post the refund to your account. For payment or refund questions, please contact us at service@izlento.com.